Alpha Pack Group
Privacy Policy
Effective date: August 31, 2026
Alpha Pack Group respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices available to you.
Information We Collect
We may collect information you provide when you place an order, create an account, submit a contact or wholesale inquiry form, request product information, or communicate with us. This may include your name, email address, telephone number, billing address, delivery address, order details, and business information.
Our website may also collect technical information such as your IP address, browser type, device information, pages viewed, and cookie data.
How We Use Information
We use information to process and deliver orders, provide customer service, respond to inquiries, manage customer accounts, prevent fraud, maintain website security, improve website performance, comply with legal obligations, and send order-related communications.
Payments
Payments are processed by third-party payment providers. Alpha Pack Group does not directly store complete payment-card numbers. Payment providers process payment information according to their own privacy and security practices.
Cookies and Analytics
Our website may use necessary cookies for shopping-cart, checkout, account, security, and website functions. We may also use analytics tools to understand website traffic and improve the customer experience. Cookie choices may be managed through the cookie controls shown on the website or through your browser settings.
How Information Is Shared
We may share information with service providers that help us operate the website, process payments, deliver orders, provide email or form services, analyze website performance, prevent fraud, or meet legal requirements. We do not sell customer contact or order information for money.
Data Retention and Security
We retain information for as long as reasonably necessary to fulfill orders, provide support, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information that we control, subject to legal, tax, fraud-prevention, and recordkeeping requirements. You may also unsubscribe from optional marketing emails using the unsubscribe link in the message.
Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this policy when our services or privacy practices change. The effective date at the top of this page will show when the policy was last revised.
Contact Us
Alpha Pack Group, LLC
1255 Roberts Blvd NW, #122
Kennesaw, GA 30144-3694
Email: info@alphapackgroup.com